About Us

Serving UAE communities since 2010

National Ambulance is a leading emergency medical service provider in the UAE, operating under the National Guard Command with a primary focus on delivering exceptional pre-hospital care. Since our inception in 2010, we have remained dedicated to upholding the highest international standards, ensuring quality support for the nation’s healthcare system. 

Leveraging modern technology and evidence-based best practices, we serve and collaborate with both the government and private sectors, to fulfil our core objectives of saving lives and serving communities.
 
Our fully integrated Ambulance Communications Centres and advanced fleet of vehicles enable us to provide emergency medical services (EMS) to patients in the UAE. We directly serve the public in the Northern Emirates through our dedicated 998 emergency ambulance number. As a key participant in the UAE's frontline emergency response, we work closely with emergency service partners under the Ministry of Interior and the Ministry of Health and Prevention. Additionally, we are an essential partner in the national emergency response to mass casualty disasters and crises, working alongside other emergency service providers under the lead of the National Emergency Crisis and Disasters Management Authority (NCEMA).
 
At National Ambulance, our specialised teams offer different levels of emergency pre-hospital care, ranging from basic to advanced services. We provide contracted or stand-alone services, to cater for various EMS-related requirements, including on-site medical support, emergency medical coverage at private and public events, non-emergency patient transport, and helicopter emergency medical services.

Through our internationally recognised Training Centre, we offer accredited programmes for the community, healthcare professionals, and EMS workers. We hold accreditations from renowned EMS Educational organisations such as the American Heart Association (AHA), the National Association of Emergency Medical Technicians (NAEMT), the American Safety Health Institute (ASHI), and the Australian Registry of Emergency Medical Technicians (AREMT). Additionally, our Training Centre serves as an authorised National Registry of Emergency Medical Technicians Recertification site, ensuring the ongoing competency of EMTs.
 
We at National Ambulance strive to provide the highest quality of care to our patients while consistently adhering to local regulations and international standards through our robust clinical governance framework. Our commitment to quality is evident in our ISO 9001, ISO 14001, and ISO 45001 certifications, as well as our accreditation by the Joint Commission International (JCI).

• Delivering reliable emergency medical services in the UAE
• Utilising a modern fleet consistent with international standards
• Operating the 998 frontline emergency ambulance service in the Northern Emirates
• Dedicated Communications Centre equipped with the latest EMS communication technologies 
• Utilising latest technology and emergency medical equipment
• Internationally recognised training centre accredited by AHA, NAEMT, ASHI and AREMT
• An authorised National Registry of Emergency Medical Technicians (NREMT) recertification site
• Accredited by Joint Commission International (JCI)
• ISO 9001, ISO 14001 and ISO 45001 certified