Clinical Governance

NA Clinical

National Ambulance recognises the importance of a robust Clinical Governance Framework in delivering excellence in pre-hospital care services in the UAE. This ensures that the needs of our patients remain central to our service provision and that they have access to the highest quality of care in line with internationally recognised best practice clinical care standards.

Our Clinical Services Strategy sets out the priorities which are key in delivering our Vision, Mission, Enabling Statement and Values. The framework is implemented through our Clinical Quality Assurance Plan, which maintains high clinical standards using approved clinical protocols to ensure consistency of care. Licensed staff are only credentialed based on successful staff competency assessments. We undertake regular performance monitoring as evidence of our capability to keep patients safe, appropriately care for them and to provide them with the confidence that their needs always remain central to our service.

We adopt multiple mechanisms to foster a positive Clinical Governance Culture by the development of high quality education for clinically competent staff who undergo in-field assessments of clinical practice including; the safe use of medications, the clinical audit and research agenda and ensuring the health and wellbeing  of our staff. Supporting this culture is National Ambulance’s commitment to always achieving compliance to national regulations and maintaining its international accreditation.