Vision, Mission and Values

NA Mission  Vision


To be the paramount pre-hospital care provider in the Middle East.


To deliver quality pre-hospital services to customers in the UAE to improve patient outcomes.

Enabling Statement

To deliver and provide high quality pre-hospital emergency services to customers in the UAE. Working collaboratively with our partners and stakeholders to ensure excellence and continuous improvement in patient outcomes by providing tailored emergency medical care solutions and services which include: 

• Emergency Medical Services (EMS) including Advanced and Basic Life Support 

• Emergency medical coverage at public and private events

• On-site medical support from primary healthcare to emergency medical services 

• Onshore and offshore Helicopter Emergency Medical Services (HEMS) for government, public events and oil and gas industry

• Pre-planned Non-Emergency Patient Transport Services (PTS)

• First Aid Training and Continuous Medical Education

• Manpower services

• Emergency planning and health and safety consulting services


  • Respect for People
  • Search for Excellence
  • Integrity