About us

NA Company Overview 3

National Ambulance was established in 2010 as a pre-hospital emergency care provider with a mission to serve the people of the United Arab Emirates (UAE) working with both the government and private sectors. Supported by a fully integrated Ambulance Communications Centre and utilising an advanced fleet of vehicles, National Ambulance provides a variety of medical emergency care to patients across the UAE. 

 

Through a dedicated 998 emergency number and 998 mobile App, we directly serve the community in the Northern Emirates its dedicated emergency ambulance service, part of the UAE’s vital frontline emergency response. 

 

Under the umbrella of the Ministry of Interior, we are a partner in national emergency response working with other emergency service providers across the country to protect the community during emergencies and times of crisis.

 

Across the UAE, National Ambulance’s specialised teams also provide contracted emergency care solutions ranging from emergency medical coverage at private and public events, patient transfer for those who require transport to or from a medical facility, helicopter emergency medical services to ongoing onsite medical support. In addition, we offer emergency planning and health and safety consulting services, as well as training in first aid and other internationally accredited courses.

 

Our operational capability is enhanced through experienced professionals in Clinical Services, Human Resources, Administration, Information Technology, Finance, Training, Fleet, Supply Chain and other support functions. This integrated team approach enables us to deliver an effective and efficient response at all times and in all situations.

 

Through clinical governance, we ensure that high international standards are maintained so patients receive the best possible care. Excellence at National Ambulance has been recognised through ISO 9001, ISO 14001 and OHSAS 18001 certification; and our services are internationally accredited through Joint Commission International.

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